Working Time:
Full Time
Where:
Remote
Begin
Immediate
Job Description
The Regional Deployment Manager will manage all aspects of deployment projects, such as coordinate pe- installation activities, install the Neteera systems, train, and support technicians, and manage post-installation reporting.
Duties / Responsibilities:
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Coordinate pre-installation activities, including, but not limited to staffing logistics, product procurement, order of operations, and general project management.
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Act as the primary point of contact for Customers during the installation process.
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Train installation technicians to execute Neteera’s installation procedures.
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Supervise installation technicians to ensure productivity and quality workmanship to Neteera’s standards.
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Support and execute the installation process as needed to maintain appropriate timelines for job completion.
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Manage budget for travel, expenses, and compensation for themselves and subordinates.
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Provide customers with basic knowledge and technical support as needed.
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Maintain post-installation records and reports, providing updates and reports to appropriate stakeholders as required.
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Listen to customer needs and complaints and provide feedback to Marketing and Product departments.
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Collaborate with Customer Success Manager on company procedures as best practices evolve.
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Additional duties as assigned by Neteera Leadership.
Qualifications:
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Project Management Skills
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5+ years of experience as a customer facing representative
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Excellent technical skills, ability to install systems and to troubleshoot in case of technical issues.
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Support and execute the installation process as needed to maintain appropriate timelines for job completion.
Working conditions:
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Office/home environment
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Extensive travel or overtime as necessary.
Physical requirements:
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Ability to perform installations
If you have the necessary experience and qualifications for this position, we encourage you to apply.
Send your CV to:
hr@neteera.com
